- Your-Driver.com Executive Chauffeur Services operates a non-smoking policy for the comfort of all our passengers. Convenient stops can be made, please arrange with driver.
- The agreed price is the price to be paid for the journey as agreed between Your-Driver.com and the customer.
- A 50% deposit is required in order to confirm booking, with the exceptions of company accounts. All Deposits are non-refundable.
- Normal Bookings - 3 days or more from the requested booked date of service.
- Late bookings accepted (2 days or less prior to the requested date of service). On acceptance the full fee is payable.
- Company Account Bookings – A Purchase Order is needed for all bookings. An invoice will then be issued due for payment in two weeks time from the date of Travel.
- Calls via cellular car phone charged at £1/minute Landline, £2/minute Mobile, £3/minute International.
- All parking and entrance are chargeable at cost to the customer.
- All hire starts from first pick up point and last drop off point.
- Airport runs – Your-Driver.com will endeavour to get confirmation
of the flight arrival times, however, if at the time the flight was
due to land and was then delayed and the chauffeur is at the waiting
area, the passengers will incur £30.00 waiting charge per hour
plus parking costs.
- Your-Driver.com will not accept liabilities for any delays caused by re-routed journeys
out of our controls i.e. accidents, diversions or weather.
- The company accepts no responsibilities for any loss or damage to any property or luggage carried in the car however such loss or damage is caused.
- Any damage caused to the interior/exterior of any of our vehicles by the client may be charged accordingly.
- The company reserves the right to invoice the client with a 50% cancellation charge unless cancellation has been received 1 week prior to the dispatch of the car with the exception of late bookings, where 100% of the fee is invoiced.
- 25% surcharge on public holidays, 100% surcharge for Christmas and New Year's Day.
- We will endeavour to provide the vehicle requested by you. In the unlikely event that we are unable to do so we reserve the right to provide a substitute vehicle of similar type and capacity.
- 24 hour service, 7 days a week, 365 days a year.
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